Properties we cover
- Single-family rentals and houses with basement suites
- Townhouse complexes and small rental blocks
- Strip plazas and mixed-use buildings
- Condo units managed for absentee owners
Typical tenant calls
- A clogged toilet or kitchen sink
- No hot water in one or both suites
- Water through a ceiling from the unit above
- A floor drain backing up after heavy rain
- Leaking taps and running toilets driving up the water bill
How we handle a managed call
- You or the tenant phones with the address and the problem
- We confirm who approves the work and any spending limit
- The tenant is contacted to arrange access
- The repair is made and tested
- You get a note with the fault, the fix and anything to watch
Preventing the next call
- Tag main shut-offs in every unit
- Check sump pumps and backwater valves before spring
- Replace water heaters near the end of their rated life
- Camera sewer laterals at older properties
Landlords in Ontario have repair duties under the Residential Tenancies Act. Check the current rules for timelines and access notice; we can help with the plumbing side.
Included on every commercial visit
- Access agreed with the person in charge
- Fault found and shown before the repair
- Fixtures run and checked when we finish
- Short written summary of the work
Straight answers
May my tenants phone you themselves?
If you say so. Give us the names allowed to book and the dollar cap that needs your sign-off.
Ready when you are. One call, a real plumber, an arrival window.
Call now(365) 517-6415